Excellence In Customer Services Awards

Billy Knapper Awards

The South Cheshire Chamber Business Awards are a celebration of all the hard work that the businesses, who are part of the South Cheshire Chamber of Commerce, have put in over the past year.

The awards have been held for almost 20 years now and include categories such as Best Small Business, Apprentice of the Year and Start Up Business of the Year.


We are excited to announce that we have been short listed for the Excellence in Customer Service Award for 2015!

What our customers say about us
Here at The Travel Visa Company, we pride ourselves on our high quality of customer service. Don’t just believe what we say though – hear what our customers think about our service:

tvc-testimonials

  • Feedback results show 93% of customers felt we answer our phones extremely quickly
  • Results show 94% of customers found our staff had a real desire to help them
  • 86% of callers stated that the information we provided was extremely clear
  • 92% of customers felt our staff understood their needs extremely well

The Travel Visa Way – We put the customer at the heart of everything we do. We go the extra mile and do whatever it takes to exceed your expectations.”

Previous Awards
In 2012 we were lucky enough to win our first South Cheshire Chamber Business Award for Best Small Business. It was such a great evening at Crewe Hall celebrating our accomplishments and receiving the award which is now displayed in our customer lounge. The full event is available to view on YouTube!

We were also short-listed for Excellence in Customer Service at last years South Cheshire Chamber Business Awards and Finalists for Best Business (1-50 Employees) at the Cheshire Business Awards 2014. Watch our nomination video:

 

Round-up
We are all looking forward to the event on November 6th and would like to wish everyone who has been nominated the best of luck. There are so many great local companies up for a number of different awards – the fellow nominees in our category are: Bare Bones MarketingBrampton RecruitmentCrewe Lyceum TheatreConstruction Linx Ltd and Crystal Legal Services.

Thank you to all our clients, partners and customers for your continued support.

Want to find out more? Click here to view the full shortlist and for further details about the event.